Metal Sign & Label is an industry leader for the supply and distribution of the highest quality printed metal signs and labels and associated products. We are committed to our clients by providing the very best quality of products and services in a creative and innovative manner. To ensure this goal is achieved in a legal and efficient manner, we have established a quality program to provide our clients with the assurance that the products and services provided by the company will meet current and future customer requirements. Through a system of review of our operations with our key stakeholders, we continuously monitor all levels and inputs into our organisation to achieve improvements wherever possible.
Above all, we deal openly with our clients, staff, and suppliers to make sure that we begin and maintain honest, open and positive relationships. We recognise that these relationships are dynamic and need constant care and management. This program includes a quality management system based upon ISO 9001:2015 as required by our organisation to meet our stakeholder’s needs and expectations.
We aim to continually improve the service we provide to meet our customers’ requirements and to produce finished work that we can justifiably be proud of by setting the following strategic objectives:
- Achieve and increase customer satisfaction via reliably and predictably delivering jobs with consistent quality
- Continual improvement of processes
- Continually improve the quality of our product and the performance of our production team.
- To achieve and maintain a reputation and image of quality
- To develop the business for future growth.